Job prospects Customer Service Agent - Financial Institution in the Lower Mainland–Southwest Region

Over the past few years (2021-2023), there was a labour surplus for Customer services representatives - financial institutions in the Lower Mainland–Southwest Region. There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be limited for Customer services representatives - financial institutions (NOC 64400) in the Lower Mainland - Southwest region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer services representatives - financial institutions in the Lower Mainland - Southwest region:

• Approximately 4,230 people work in this occupation.
• Customer services representatives - financial institutions mainly work in the following sectors:
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 93%

Source Labour Market Information | Prospects Methodology