Job prospects Customer Service Agent in the Red Deer Region

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Red Deer Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Red Deer region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• Several positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Red Deer region:

• Approximately 800 people worked in this occupation in May 2021.
• Other customer and information services representatives mainly work in the following sectors:
  • Retail Trade (NAICS 44-45): 19%
  • Wholesale trade (NAICS 41): 16%
  • Printing and related support activities (NAICS 323): 13%
  • Other services (except public administration) (NAICS 81): 11%
  • Management and Administrative Services (NAICS 55-56): 9%

Source Labour Market Information | Prospects Methodology