Job prospects Answering Service Operator in Newfoundland and Labrador

Explore current and future job prospects for people working as an "answering service operator" in Newfoundland and Labrador or across Canada.

Job opportunities in Newfoundland and Labrador

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Receptionists (NOC 14101) in Newfoundland and Labrador for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Advancements in technology, including automated telephone answering services, have altered the core functions of this occupation. Other office duties, including data entry, accounting, and general office work, have been consolidated into some receptionist positions. Individuals with good communication skills, as well as strong multi-tasking, data entry and computer skills, will have better opportunities.

Here are some key facts about Receptionists in Newfoundland and Labrador:

• Approximately 1,350 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Hospitals (NAICS 622): 30%
  • Ambulatory health care services (NAICS 621): 20%
  • Other retail stores (NAICS 44-45, except 445): 12%
  • Personal and laundry services (NAICS 812): 8%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 78% compared to 83% for all occupations
  • Part-time workers: 22% compared to 17% for all occupations
• 51% of receptionists work all year, while 49% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 39 weeks compared to 40 weeks for all occupations.
• Less than 5% of receptionists are self-employed compared to an average of 8% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 7% compared to 51% for all occupations
  • Women: 93% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 11% for all occupations
  • high school diploma or equivalent: 34% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: 16% compared to 17% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 39% compared to 23% for all occupations
  • bachelor's degree: less than 5% compared to 14% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Newfoundland and Labrador by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as an "answering service operator" Receptionists (NOC 14101) or across Canada.

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