Job prospects Switchboard Operator in the Wood Buffalo–Cold Lake Region

Over the past few years (2021-2023), there was a labour surplus for Receptionists in the Wood Buffalo–Cold Lake Region. There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be limited for Receptionists (NOC 14101) in the Wood Buffalo - Cold Lake region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• High employee turnover in this occupation could lead to additional employment opportunities.

The Conference Board of Canada is forecasting Alberta’s real GDP will expand by 2.6% in 2023 before slowing to 1.9% in 2024. Similarly, they are projecting the labour market to cool in late 2023 and into 2024. Higher for longer inflation may also have some firms rethinking expansion resulting in muted employment growth for this occupation. 

An aging workforce transitioning to retirement will create vacancies for job seekers.

Here are some key facts about Receptionists in the Wood Buffalo - Cold Lake region:

• Approximately 610 people worked in this occupation in May 2021.
• Receptionists mainly work in the following sectors:
  • Ambulatory health care services and hospitals (NAICS 621-622): 45%
  • Retail Trade (NAICS 44-45): 11%
  • Other services (except public administration) (NAICS 81): 5%
  • Construction (NAICS 23): 5%

Source Labour Market Information | Prospects Methodology