Job prospects Contact Centre Agent - Customer Service in the North Central Region

We were not able to determine labour market conditions for Other customer and information services representatives in the North Central Region over the past few years (2021-2023) because of low employment levels in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be good for Other customer and information services representatives (NOC 64409) in the North Central region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• Several positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the North Central region:

• Other customer and information services representatives mainly work in the following sectors:
  • Other services (except public administration) (NAICS 81): 14%
  • Wholesale trade (NAICS 41): 13%
  • Retail Trade (NAICS 44-45): 12%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 11%
  • Ambulatory health care services and hospitals (NAICS 621-622): 9%

Source Labour Market Information | Prospects Methodology