Job prospects Contact Centre Supervisor in the Halifax Region

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Explore current and future job prospects for people working as "Customer and information services supervisors" in the Halifax Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Customer and information services supervisors in the Halifax Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in the Halifax region for the 2023-2025 period.

The following factors contributed to this outlook:

Employment is expected to remain relatively stable.
Not many positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Halifax region:

Approximately 520 people work in this occupation.
Customer and information services supervisors mainly work in the following sectors:
- Finance, insurance and real estate and rental and leasing (NAICS 52-53): 60%
- Management and administrative services (NAICS 55-56): 26%
- Retail Trade (NAICS 44-45): 6%

Source Labour Market Information | Prospects Methodology