Job prospects Contact Centre Supervisor in the Cape Breton Region

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Explore current and future job prospects for people working as "Customer and information services supervisors" in the Cape Breton Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Customer and information services supervisors in the Cape Breton Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in the Cape Breton region for the 2023-2025 period.

The following factors contributed to this outlook:

Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Cape Breton region:

Approximately 80 people worked in this occupation in May 2021.
Customer and information services supervisors mainly work in the following sectors:
- Management and administrative services (NAICS 55-56): more than 95%

Source Labour Market Information | Prospects Methodology