Job prospects Supervisor, Call Centre Agents in Prince Edward Island

Explore current and future job prospects for people working as a "supervisor, call centre agents" in Prince Edward Island or across Canada.

Job opportunities in Prince Edward Island

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in Prince Edward Island for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in Prince Edward Island:

• Approximately 100 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Management and administrative services (NAICS 55, 56): 71%
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 28%
• 81% of customer and information services supervisors work all year, while 19% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 41 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 50% compared to 51% for all occupations
  • Women: 50% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: n/a
  • high school diploma or equivalent: 31% compared to 28% for all occupations
  • apprenticeship or trades certificate or diploma: n/a
  • college certificate or diploma or university certificate below bachelor's: 31% compared to 25% for all occupations
  • bachelor's degree: 25% compared to 17% for all occupations
  • university certificate, degree or diploma above bachelor level: n/a