Job prospects Supervisor, Call Centre Agents in the Moncton–Richibucto Region

Over the past few years (2021-2023), the labour market was balanced for Customer and information services supervisors in the Moncton–Richibucto Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be good for Customer and information services supervisors (NOC 62023) in the Moncton - Richibucto region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Several positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Moncton - Richibucto region:

• Approximately 210 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Management and Administrative Services (NAICS 55-56): 48%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 25%
  • Federal government public administration (NAICS 911): 14%
  • Wholesale trade (NAICS 41): 6%
  • Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 5%

Source Labour Market Information | Prospects Methodology