Job prospects Supervisor, Call Centre Agents in the Kitchener–Waterloo–Barrie Region
Explore current and future job prospects for people working as "Customer and information services supervisors" in the Kitchener–Waterloo–Barrie Region or across Canada.
Current and future job prospects
These outlooks were updated on November 29, 2023.
Recent trends from the past 3 years
Over the past few years (2021-2023), the labour market was balanced for Customer and information services supervisors in the Kitchener–Waterloo–Barrie Region. The number of job openings was about the same as the number of workers available in this occupation.
Source Labour Market Information | Recent Trends Assessment Methodology
Job outlook over the next 3 years
The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in the Kitchener - Waterloo - Barrie region for the 2023-2025 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about Customer and information services supervisors in the Kitchener - Waterloo - Barrie region:
- Approximately 450 people worked in this occupation in May 2021.
- Customer and information services supervisors mainly work in the following sectors:
- Management and Administrative Services (NAICS 55-56): 27%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 22%
- Wholesale trade (NAICS 41): 12%
- Professional, scientific and technical services (NAICS 54): 10%
- Retail Trade (NAICS 44-45): 6%
Labour market conditions over the next 10 years
- Date modified: