Job prospects Customer Service Supervisor - Retail in Alberta

Explore current and future job prospects for people working as a "customer service supervisor - retail" in Alberta or across Canada.

Job opportunities in Alberta

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be good for Retail sales supervisors (NOC 62010) in Alberta for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Population growth and higher wages should help keep consumer spending from declining, but the impacts of inflation being higher for longer than expected are starting to show. The Conference Board of Canada is forecasting consumer spending slowing in the second half of 2023 and will rise only 0.6% in 2024.

Here are some key facts about Retail sales supervisors in Alberta:

• Approximately 33,900 people work in this occupation.
• Retail sales supervisors mainly work in the following sectors:
  • Other retail stores (NAICS 44-45, except 445): 60%
  • Food and beverage stores (NAICS 445): 28%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 82% compared to 80% for all occupations
  • Part-time workers: 18% compared to 20% for all occupations
• 69% of retail sales supervisors work all year, while 31% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.
• Less than 5% of retail sales supervisors are self-employed compared to an average of 15% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 41% compared to 53% for all occupations
  • Women: 59% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 9% compared to 10% for all occupations
  • high school diploma or equivalent: 42% compared to 28% for all occupations
  • apprenticeship or trades certificate or diploma: 8% compared to 13% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 18% compared to 19% for all occupations
  • bachelor's degree: 18% compared to 21% for all occupations
  • university certificate, degree or diploma above bachelor level: 5% compared to 9% for all occupations

Breakdown by region

Explore job prospects in Alberta by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "customer service supervisor - retail" Retail sales supervisors (NOC 62010) or across Canada.

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