Job prospects Citizen Services Officer (CSO) - Government Services in Newfoundland and Labrador

Explore current and future job prospects for people working as a "citizen services officer (CSO) - government services" in Newfoundland and Labrador or across Canada.

Job opportunities in Newfoundland and Labrador

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be limited for Employment insurance and revenue officers (NOC 12104) in Newfoundland and Labrador for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of a few positions.
• Not many positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Employment insurance and revenue officers in Newfoundland and Labrador:

• Approximately 2,150 people work in this occupation.
• Employment insurance and revenue officers mainly work in the following sectors:
  • Federal government public administration (NAICS 911): more than 95%
• 70% of employment insurance and revenue officers work all year, while 30% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 40 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 28% compared to 51% for all occupations
  • Women: 71% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 11% for all occupations
  • high school diploma or equivalent: 16% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: 8% compared to 17% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 35% compared to 23% for all occupations
  • bachelor's degree: 34% compared to 14% for all occupations
  • university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Newfoundland and Labrador by economic region.

Source Labour Market Information | Prospects Methodology