Job prospects Citizen Services Officer (CSO) - Government Services in Ontario

Explore current and future job prospects for people working as a "citizen services officer (CSO) - government services" in Ontario or Canada.

Job opportunities in Ontario

Note: These outlooks were updated on November 29th, 2023. Learn more about our methodology.

Prospects over the next 3 years

Moderate

The employment outlook will be moderate for Employment insurance and revenue officers (NOC 12104) in Ontario for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a few new positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Employment insurance and revenue officers in Ontario:

  • Approximately 17,650 people work in this occupation.
  • Employment insurance and revenue officers mainly work in the following sectors:
    • Federal government public administration (NAICS 911): 92%
  • 82% of employment insurance and revenue officers work all year, while 18% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 43 weeks for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 34% compared to 52% for all occupations
    • Women: 66% compared to 48% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: less than 5% compared to 9% for all occupations
    • high school diploma or equivalent: 17% compared to 25% for all occupations
    • apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations
    • college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
    • bachelor's degree: 40% compared to 24% for all occupations
    • university certificate, degree or diploma above bachelor level: 11% compared to 13% for all occupations

Breakdown by region

Explore job prospects in Ontario by economic region.

Legend

0 out of 5 stars
Undetermined
1 out of 5 stars
Very limited
2 out of 5 stars
Limited
3 out of 5 stars
Moderate
4 out of 5 stars
Good
5 out of 5 stars
Very good

Source Labour Market Information | Prospects Methodology

Labour Market Information Survey
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