Job prospects Technical Support Specialist – Information Technology (IT) in Manitoba

Explore current and future job prospects for people working as a "technical support specialist – information technology (IT)" in Manitoba or across Canada.

Job opportunities in Manitoba

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be good for User support technicians (NOC 22221) in Manitoba for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Not many positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

• Technological advances occurring in many business operations and investments in new software and related products and systems, including in the agriculture, finance and insurance, and health care sectors offer employment opportunities for this occupation.
• Telework, the underlying support for using remote equipment, the increasing complexity of networks and the growing number of computer applications and communications software are driving the need for this workforce.

Here are some key facts about User support technicians in Manitoba:

• Approximately 3,400 people work in this occupation.
• User support technicians mainly work in the following sectors:
  • Management and administrative services (NAICS 55, 56): 17%
  • Computer systems design services (NAICS 5415): 16%
  • Information and cultural industries (NAICS 51): 13%
  • Computer, electronic and electrical product manufacturing (NAICS 334-335): 12%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 90% compared to 81% for all occupations
  • Part-time workers: 10% compared to 19% for all occupations
• 73% of user support technicians work all year, while 27% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 43 weeks for all occupations.
• Less than 5% of user support technicians are self-employed compared to an average of 12% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 70% compared to 53% for all occupations
  • Women: 30% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 12% for all occupations
  • high school diploma or equivalent: 24% compared to 31% for all occupations
  • apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 32% compared to 17% for all occupations
  • bachelor's degree: 28% compared to 20% for all occupations
  • university certificate, degree or diploma above bachelor level: 7% compared to 8% for all occupations

Breakdown by region

Explore job prospects in Manitoba by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "technical support specialist – information technology (IT)" User support technicians (NOC 22221) or across Canada.

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