Job prospects Call Center Operator - Services in the Wood Buffalo–Cold Lake Region

Explore current and future job prospects for people working as "Dispatchers" in the Wood Buffalo–Cold Lake Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Major labour shortage

Over the past few years (2021-2023), there was a major labour shortage for Dispatchers in the Wood Buffalo–Cold Lake Region. There were far more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Limited

The employment outlook will be limited for Dispatchers (NOC 14404) in the Wood Buffalo - Cold Lake region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a few new positions.
  • Not many positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Dispatchers in the Wood Buffalo - Cold Lake region:

  • Approximately 220 people worked in this occupation in May 2021.
  • Dispatchers mainly work in the following sectors:
    • Transportation and warehousing (NAICS 48-49): 25%
    • Oil and gas extraction (NAICS 211, 213): 22%
    • Forestry and logging (NAICS try and loggin): 13%
    • Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 11%
    • Management and Administrative Services (NAICS 55-56): 10%

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Find out what will be the job prospects for Dispatchers across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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