Job prospects Technical Support Analyst - Systems in the Ottawa Region

Explore current and future job prospects for people working as "User support technicians" in the Ottawa Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for User support technicians in the Ottawa Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for User support technicians (NOC 22221) in the Ottawa region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in the Ottawa region:

  • Approximately 6,940 people work in this occupation.
  • User support technicians mainly work in the following sectors:
    • Federal government public administration (NAICS 911): 36%
    • Professional, scientific and technical services (NAICS 54): 25%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 10%
    • Management and Administrative Services (NAICS 55-56): 5%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for User support technicians across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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