Job prospects Call Centre Agent - Technical Support in the Camrose–Drumheller Region

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Explore current and future job prospects for people working as "User support technicians" in the Camrose–Drumheller Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Undetermined

We were not able to determine labour market conditions for User support technicians in the Camrose–Drumheller Region over the past few years (2021-2023) because of low employment levels in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for User support technicians (NOC 22221) in the Camrose - Drumheller region for the 2023-2025 period.

The following factors contributed to this outlook:

Employment growth will lead to a few new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in the Camrose - Drumheller region:

Approximately 90 people worked in this occupation in May 2021.
User support technicians mainly work in the following sectors:
- Professional, scientific and technical services (NAICS 54): 41%
- Federal government public administration (NAICS 911): 24%
- Wholesale trade (NAICS 41): 20%
- Educational services (NAICS 61): 15%

Source Labour Market Information | Prospects Methodology