Job prospects Help Desk Agent, Technical in the Northeast Region

Explore current and future job prospects for people working as "User support technicians" in the Northeast Region or across Canada.

Current and future job prospects

These outlooks were updated on December 11, 2024.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for User support technicians in the Northeast Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Limited

The employment outlook will be limited for User support technicians (NOC 22221) in the Northeast region for the 2024-2026 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Not many positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in the Northeast region:

  • Approximately 370 people worked in this occupation in May 2021.
  • User support technicians mainly work in the following sectors:
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 22%
    • Professional, scientific and technical services (NAICS 54): 19%
    • Educational services (NAICS 61): 12%
    • Provincial and territorial public administration (NAICS 912): 10%
    • Management and Administrative Services (NAICS 55-56): 9%

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Find out what will be the job prospects for User support technicians across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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