Job prospects Customer Service Agent - Airline in Northwest Territories

Explore current and future job prospects for people working as a "customer service agent - airline" in Northwest Territories or across Canada.

Job opportunities in Northwest Territories

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Airline ticket and service agents (NOC 64312) in Northwest Territories for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Airline ticket and service agents in Northwest Territories:

• Approximately 50 people worked in this occupation in May 2021.
• Airline ticket and service agents mainly work in the following sectors:
  • Transportation and warehousing (NAICS 48-49): more than 95%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 50% compared to 88% for all occupations
  • Part-time workers: 50% compared to 12% for all occupations
• 50% of airline ticket and service agents work all year, while 50% work only part of the year, compared to 71% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 40 weeks compared to 44 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 21% compared to 52% for all occupations
  • Women: 79% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 12% compared to 17% for all occupations
  • high school diploma or equivalent: 28% compared to 26% for all occupations
  • apprenticeship or trades certificate or diploma: 24% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 12% compared to 18% for all occupations
  • bachelor's degree: 24% compared to 17% for all occupations
  • university certificate, degree or diploma above bachelor level: n/a

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "customer service agent - airline" Airline ticket and service agents (NOC 64312) or across Canada.

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