Job prospects Customer Sales And Service Agent (except Airline) in Ontario

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Explore current and future job prospects for people working as a "customer sales and service agent (except airline)" in Ontario or across Canada.

Job opportunities in Ontario

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in Ontario for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Several positions will become available due to retirements.

Here are some key facts about Ground and water transport ticket agents, cargo service representatives and related clerks in Ontario:

• Approximately 500 people worked in this occupation in May 2021.
• Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors:
  • Other transportation and warehousing (NAICS 482-483, 486, 487, 493): 56%
  • Transit and ground passenger transportation (NAICS 485): 33%
  • Truck transportation (NAICS 484): 6%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 88% compared to 81% for all occupations
  • Part-time workers: 12% compared to 19% for all occupations
• 73% of ground and water transport ticket agents, cargo service representatives and related clerks work all year, while 27% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 43% compared to 52% for all occupations
  • Women: 56% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 9% for all occupations
  • high school diploma or equivalent: 44% compared to 25% for all occupations
  • apprenticeship or trades certificate or diploma: 9% compared to 8% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 24% compared to 22% for all occupations
  • bachelor's degree: 17% compared to 24% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 13% for all occupations

Breakdown by region

Explore job prospects in Ontario by economic region.

Source Labour Market Information | Prospects Methodology