Job prospects Guest Services Agent - Hotel in Newfoundland and Labrador

Explore current and future job prospects for people working as a "guest services agent - hotel" in Newfoundland and Labrador or across Canada.

Job opportunities in Newfoundland and Labrador

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Hotel front desk clerks (NOC 64314) in Newfoundland and Labrador for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• Not many positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.
• Due to the seasonal nature of this occupation, employment opportunities tend to be more favourable during the summer months.

Employment prospects in this occupation are favourable as the tourism sector continues its recovery from the downturn caused by the COVID-19 pandemic. Hotel front desk clerks tend to be a seasonal position and recruitment normally occurs in the spring to prepare for the summer months when tourism often peaks. Hotel front desk clerks with industry experience and knowledge of computer reservation systems, basic bookkeeping and accounting may have improved employment prospects.

Here are some key facts about Hotel front desk clerks in Newfoundland and Labrador:

• Approximately 300 people worked in this occupation in May 2021.
• Hotel front desk clerks mainly work in the following sectors:
  • Accommodation services (NAICS 721): more than 95%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 71% compared to 83% for all occupations
  • Part-time workers: 28% compared to 17% for all occupations
• 38% of hotel front desk clerks work all year, while 62% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 33 weeks compared to 40 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 30% compared to 51% for all occupations
  • Women: 70% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 9% compared to 11% for all occupations
  • high school diploma or equivalent: 37% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: 16% compared to 17% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 23% compared to 23% for all occupations
  • bachelor's degree: 12% compared to 14% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Newfoundland and Labrador by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "guest services agent - hotel" Hotel front desk clerks (NOC 64314) or across Canada.

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