Competencies Financial Customer Service Representative in the Stratford–Bruce Peninsula Region

Find out what competencies you typically need to work as a financial customer service representative in Canada.

Skills Help - Skills

Proficiency or complexity level
Instructing 3 - Moderate Level
Digital Literacy 3 - Moderate Level
Numeracy 3 - Moderate Level
Oral Communication: Active Listening 3 - Moderate Level
Persuading 3 - Moderate Level
Coordinating 2 - Low Level
Monitoring 2 - Low Level
Management of Personnel Resources 2 - Low Level
Management of Material Resources 2 - Low Level
Writing 2 - Low Level

Personal Attributes Help - Personal Attributes

Importance
Concern for Others 4 - Highly important
Attention to Detail 4 - Highly important
Active Learning 3 - Important
Service Orientation 3 - Important
Social Orientation 3 - Important
Independence 3 - Important
Collaboration 3 - Important
Adaptability 3 - Important
Analytical Thinking 3 - Important
Stress Tolerance 2 - Somewhat important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Client Service 3 - Advanced Level
Clerical 2 - Intermediate Level
Sale and Marketing 2 - Intermediate Level
Logistics 1 - Basic Level
Economics 1 - Basic Level
Accounting 1 - Basic Level
Finance 1 - Basic Level
Communications and Media 1 - Basic Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
Date modified: