Competencies Citizen Services Specialist (CSS) – Government Services in Prince Edward Island

Find out what competencies you typically need to work as a Citizen services specialist (CSS) – government services in Canada.

Skills Help - Skills

  • Excise tax revenue officers
    Proficiency or complexity level
    Digital Literacy 3 - Moderate Level
    Writing 3 - Moderate Level
    Numeracy 3 - Moderate Level
    Reading Comprehension 3 - Moderate Level
    Oral Communication: Oral Comprehension 3 - Moderate Level
    Oral Communication: Oral Expression 3 - Moderate Level
    Persuading 3 - Moderate Level
    Critical Thinking 3 - Moderate Level
    Decision Making 3 - Moderate Level
    Systems Analysis 3 - Moderate Level
  • Government benefits services officers
    Proficiency or complexity level
    Instructing 3 - Moderate Level
    Digital Literacy 3 - Moderate Level
    Writing 3 - Moderate Level
    Reading Comprehension 3 - Moderate Level
    Oral Communication: Active Listening 3 - Moderate Level
    Oral Communication: Oral Comprehension 3 - Moderate Level
    Oral Communication: Oral Expression 3 - Moderate Level
    Social Perceptiveness 3 - Moderate Level
    Persuading 3 - Moderate Level
    Critical Thinking 3 - Moderate Level

Personal Attributes Help - Personal Attributes

  • Excise tax revenue officers
    Importance
    Concern for Others 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Analytical Thinking 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Stress Tolerance 3 - Important
    Independence 3 - Important
    Innovativeness 2 - Somewhat important
    Creativity 2 - Somewhat important
  • Government benefits services officers
    Importance
    Social Orientation 4 - Highly important
    Concern for Others 4 - Highly important
    Collaboration 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Service Orientation 3 - Important
    Stress Tolerance 3 - Important
    Independence 3 - Important
    Leadership 3 - Important
    Adaptability 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

  • Excise tax revenue officers
    Knowledge level
    Accounting 3 - Advanced Level
    Clerical 3 - Advanced Level
    Law 3 - Advanced Level
    Economics 2 - Intermediate Level
    Business Management 2 - Intermediate Level
    Finance 2 - Intermediate Level
    Languages 2 - Intermediate Level
    Mathematics 2 - Intermediate Level
    Performance Measurement 1 - Basic Level
    Client Service 1 - Basic Level
  • Government benefits services officers
    Knowledge level
    Accounting 3 - Advanced Level
    Clerical 3 - Advanced Level
    Client Service 2 - Intermediate Level
    Languages 2 - Intermediate Level
    Law 2 - Intermediate Level
    Public Affairs and Government Relations 2 - Intermediate Level
    Performance Measurement 1 - Basic Level
    Humanities 1 - Basic Level
    Economics 1 - Basic Level
    Business Management 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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