Competencies Customer Sales And Service Agent (except Airline) in the Nord-du-Québec Region Green job Help - Green job - Help
Find out what competencies you typically need to work as a customer sales and service agent (except airline) in Canada. These skills are applicable to all Ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313).
Skills Help - Skills
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Cargo service representatives (except airline)
Proficiency or complexity level Negotiating 3 - Moderate Level Coordinating 2 - Low Level Instructing 2 - Low Level Monitoring 2 - Low Level Time Management 2 - Low Level Management of Personnel Resources 2 - Low Level Management of Material Resources 2 - Low Level Quality Control Testing 2 - Low Level Writing 2 - Low Level Numeracy 2 - Low Level -
Ticket agents and related clerks (except airline)
Proficiency or complexity level Negotiating 3 - Moderate Level Social Perceptiveness 3 - Moderate Level Coordinating 2 - Low Level Instructing 2 - Low Level Monitoring 2 - Low Level Time Management 2 - Low Level Management of Personnel Resources 2 - Low Level Writing 2 - Low Level Numeracy 2 - Low Level Oral Communication: Active Listening 2 - Low Level
Personal Attributes Help - Personal Attributes
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Cargo service representatives (except airline)
Importance Stress Tolerance 4 - Highly important Concern for Others 4 - Highly important Collaboration 4 - Highly important Adaptability 4 - Highly important Active Learning 3 - Important Service Orientation 3 - Important Social Orientation 3 - Important Independence 3 - Important Leadership 3 - Important Analytical Thinking 3 - Important -
Ticket agents and related clerks (except airline)
Importance Social Orientation 5 - Extremely important Leadership 5 - Extremely important Service Orientation 4 - Highly important Concern for Others 4 - Highly important Collaboration 4 - Highly important Adaptability 4 - Highly important Active Learning 3 - Important Innovativeness 3 - Important Stress Tolerance 3 - Important Analytical Thinking 3 - Important
Interest Help - Interest
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Cargo service representatives (except airline)
Conventional Help - Conventional jobsEnterprising Help - Enterprising jobsSocial Help - Social jobs -
Ticket agents and related clerks (except airline)
Conventional Help - Conventional jobsEnterprising Help - Enterprising jobsSocial Help - Social jobs
Knowledge Help - Knowledge
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Cargo service representatives (except airline)
Knowledge level Clerical 2 - Intermediate Level Performance Measurement 1 - Basic Level Logistics 1 - Basic Level Client Service 1 - Basic Level Languages 1 - Basic Level Mathematics 1 - Basic Level Hospitality 1 - Basic Level Public Safety and Security 1 - Basic Level -
Ticket agents and related clerks (except airline)
Knowledge level Clerical 2 - Intermediate Level Telecommunications 1 - Basic Level Accounting 1 - Basic Level Client Service 1 - Basic Level Languages 1 - Basic Level Mathematics 1 - Basic Level Hospitality 1 - Basic Level
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