Discover jobs
Job Search
business general manager
Title posted on indeed.com - General Manager
Posted on November 06, 2024 by Employer details Surgenor Gatineau
Job details
Operating for more than half a century in the *Ottawa-Gatineau region*, the *Surgenor Automotive Group* is a family-run enterprise that consistently aims to deliver unparalleled customer support, thanks to our exceptional team. We take great pride in supporting our employees in their professional and personal development, facilitated by our high-quality management team and continuous training programs. Maintaining a healthy balance between work and personal life is a goal we aim to achieve. Our track record of keeping employees for extended periods of time serves as evidence of our business practices and the importance we attribute to every member of our team. In Gatineau, Quebec, Surgenor Gatineau, a General Motors Chevrolet and Cadillac dealership, is searching for a *full-time General Manager* who will lead and guide the organization using our strategic planning and management frameworks to oversee our *Gatineau location* effectively and efficiently. As a key component of the *Surgenor Automotive Group*, every team member in every location is expected to uphold and enhance a standard and superior level of service to surpass or meet the expectations of our customers *Responsibilities* * Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company?s Health and Safety Policy. * Provide overall management and leadership for the Dealership including but not limited to employee motivation, training, and development. * Help establish and implement key performance metrics for the dealership which aligns with the Company?s Strategic Plan, management systems and financial objectives. * Achieve dealership profitability including monthly and annual budget objectives. * Further develop and improve Operational policies and procedures and ensure these policies and procedures are understood and followed by all Dealership personnel. * Conduct ongoing process improvement projects that will improve operational efficiencies, reduce cost, and improve customer experience. * Play a key role in recruiting, interviewing, and hiring employees. * Ensure all dealership employee performance appraisals are reviewed and completed in a timely manner. * Ensure that best practices are implemented within the operational departments at the Company?s dealership. * Ensure customer / vendor complaints and concerns are resolved accurately and in a timely manner. * Ensure all OEM training is completed in all departments for Service and Parts staff. * Ensure all OEM Program requirements are met and completed by due dates. * Promote and develop positive corporate culture both internally and externally. * Ensure the dealership is maintained to Surgenor?s standards. * Business travel is required at times. * Other duties and responsibilities as required. *Basic Qualifications* * Bilingualism is a must. Must be able to communicate effectively in both French and English (both verbal and written). * Post-secondary education: College or University Diploma/Degree preferred, but not required. * Minimum of 5 years management and operations experience: automotive dealership management is preferred. * Previous automotive or transportation experience preferred. * Must have strong interpersonal and communication skills (both verbal and written). * Customer service experience coupled with a strong organizational and time management skillset. * Proficiency with computers, including a sound knowledge of Microsoft Office Suite. * Valid driver?s license; insurability with the Company?s insurance carrier. * Driver?s Abstract * Criminal Record Check We offer exceptional compensation and benefits, RRSP matching, Bonus Incentives and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity. Surgenor Gatineau welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection proce- LocationGatineau, QC
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9517324503
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: