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user support technician

Posted on December 18, 2024 by Employer details A2Z Networks Inc

Job details

  • Location4300 North Fraser Way suite 195Burnaby, BCV5J 0B3
  • Workplace information On site
  • Salary33.00 hourly / 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3184014

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2025-01-17

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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A2Z Networks Inc

  • Professional, scientific and technical services
  • 12 job postings advertised
  • Medium-sized business (between 5 and 100 employees)
  • 3 business locations
  • View business profile

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Job market information

user support technician NOC 22221 Lower Mainland–Southwest Region
Median wage Help -
30.00 $/hour

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