Job prospects Switchboard Operator in Alberta

Explore current and future job prospects for people working as a "switchboard operator" in Alberta or across Canada.

Job opportunities in Alberta

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Receptionists (NOC 14101) in Alberta for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

The Conference Board of Canada is forecasting Alberta’s real GDP will expand by 2.6% in 2023 before slowing to 1.9% in 2024. Similarly, they are projecting the labour market to cool in late 2023 and into 2024. Higher for longer inflation may also have some firms rethinking expansion resulting in muted employment growth for this occupation. 

An aging workforce transitioning to retirement will create vacancies for job seekers.

Here are some key facts about Receptionists in Alberta:

• Approximately 19,600 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Ambulatory health care services (NAICS 621): 33%
  • Hospitals (NAICS 622): 9%
  • Other retail stores (NAICS 44-45, except 445): 8%
  • Personal and laundry services (NAICS 812): 6%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 67% compared to 80% for all occupations
  • Part-time workers: 33% compared to 20% for all occupations
• 44% of receptionists work all year, while 56% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 37 weeks compared to 42 weeks for all occupations.
• Less than 5% of receptionists are self-employed compared to an average of 15% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: less than 5% compared to 53% for all occupations
  • Women: more than 95% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 8% compared to 10% for all occupations
  • high school diploma or equivalent: 41% compared to 28% for all occupations
  • apprenticeship or trades certificate or diploma: 15% compared to 13% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 22% compared to 19% for all occupations
  • bachelor's degree: 12% compared to 21% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations

Breakdown by region

Explore job prospects in Alberta by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "switchboard operator" Receptionists (NOC 14101) or across Canada.

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